Frequently Asked Questions
Orders & MOQ
How do I place a wholesale order?
How do I place a wholesale order?
Our wholesale process is simple:
- Submit the Wholesale Inquiry Form
- We will contact to you via email address or Mobile what's app
- Confirm real time SKU & payment
- Order processing & shipment
What is the minimum order quantity (MOQ)?
What is the minimum order quantity (MOQ)?
MOQ varies by brand and product.
Detailed MOQ information will be provided during the quotation stage based on your inquiry.
Do you help with product selection?
Do you help with product selection?
Yes.
If you are unsure which products to start with, we offer curated product recommendations based on:
- Your target market
- Sales channel (Amazon, Shopify, offline, etc.)
- Trending K-Beauty products
Are all products in stock?
Are all products in stock?
Most items are ready stock.
Some products may require a short lead time depending on brand availability. This will be clearly communicated before confirmation.
Pricing & Payment
How can I receive wholesale pricing?
How can I receive wholesale pricing?
Wholesale prices are not publicly listed.
Please submit an inquiry, and we will provide a detailed quotation tailored to your order.
What payment methods do you accept?
What payment methods do you accept?
We currently accept:
- Bank Transfer (T/T)
Do you offer discounts for bulk orders?
Do you offer discounts for bulk orders?
Yes.
Bulk orders may qualify for additional discounts depending on quantity and brand.
Documentation & Customs & Returns
Do you provide export documents?
Do you provide export documents?
Yes.
We can provide standard export documents such as:
- Commercial Invoice
- Packing List
Additional documents can be discussed upon request.
Who is responsible for customs duties and taxes?
Who is responsible for customs duties and taxes?
Import duties, taxes, and customs fees are the responsibility of the buyer.
We recommend checking local import regulations before placing an order.
Do you accept wholesale returns?
Do you accept wholesale returns?
Wholesale orders are generally non-returnable.